Dear BitAsset users:
We appreciate everyone that has continued to support BitAsset during this difficult time. Please refer to the following information for the restoration of each feature.
Transactions and fiat currency (TWD) deposits are now functional. However,as stated the server and the custodial wallet are still frozen due to the investigation of our outsource technical team and custodial wallet partner.
To protect the rights of all users, the company's shareholders have tried to raise funds during the period of custodial wallet frozen to ensure that the withdrawal applications can be successfully completed.
- The withdrawal applications of New Taiwan Dollars from April 2021 to May 2021 are completed (NT$27,008,062 in total).
- The withdrawal applications of crypto currency from April 2021 to May 2021 are completed (US$2,523,191)
We will continue to process the withdrawal application in order except special accounts. Special accounts which include the account status are under risk control review, the user holding the account has a lawsuit with the company and the user holding the account is currently in dispute with the company. All withdrawal applications of special accounts mentioned above will be processed after the relevant issues have been resolved.
We will continue to work hard in the future. Once again, we sincerely apologize for any convenience caused.
January 28, 2022